Q.How long will it take to receive my package?
A.Registeded air Mail need 8-20 days.EMS need 5-7 business days.

Q. What is the veiling made of?
A.Our veiling is made out of very high quality bridal illusion. If you would like to receive a sample of our veiling, please contact us.

Q. Are there any hidden fees if I order my veil from you?
A.The only thing that will be charged to your paypal is the listed price of the item(s) you choose and our normal shipping charge of $7.95 (no matter how many items you order).

Q. How will I know when my shipment is sent?
A. We will e-mail you when we received your payment and mail out your package within 24 hours after received your payment.or you may login your account check your package stats.when we mail it our,it will show Delivered.

Q.Are you have track number for my package?
A.Because we mail with post office.only below country we can offer track number:
UNITED STATES, CANADA. HONG KONG.
if you want to your track ID.please email us.

Q.I have a retail shop.How can i wholesale veil from your online shop?
A.we have wholesale page and wholesale price for you.need detail about this,please contact us.

Q.I have bought my veil 2 weeks.i still havn't received it.what should i do?
A.If you didn't receive your package after 3 weeks,please email us.we will help you investigate the lost package by post office.when we confirm it had lost.we will refund all your payment.

Have More questions?please contcat us.